1. Acceptance of Terms
By accessing or using KisanPath ("Platform"), operated by PARUL TRADE (Modipuram, Meerut, Uttar Pradesh, India – 250110), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Platform.
These Terms apply to all users, including farmers, buyers, village helpers, field agents, and any other visitors or participants.
2. Platform Description
KisanPath is a farmer-to-buyer digital marketplace that connects farmers, cultivators, and small producers directly with buyers across India. The Platform enables:
- Farmers to list and sell crops, fruits, vegetables, grains, dairy, honey, spices, raw materials, and handmade food products
- Buyers to discover, negotiate, and purchase produce directly from farmers
- Village helpers to assist farmers with digital activities
- Field agents to onboard and verify farmers
KisanPath is a marketplace facilitator. We do not own, produce, store, or deliver any products listed on the Platform.
3. User Eligibility
- You must be at least 18 years of age to use the Platform.
- You must provide accurate and complete information during registration.
- Each user may maintain only one active account per mobile number.
- By registering, you represent that you have the legal authority to enter into these Terms.
4. User Accounts & Registration
4.1 Farmers
Farmers register using their mobile number and may provide Aadhaar/Government ID, farm location, farm size, crop types, certifications, and profile details. Farmers are responsible for the accuracy of their product listings including product name, quantity, price, harvest date, quality grade, and images.
4.2 Buyers
Buyers register with their mobile number, location, and buyer type (household, retailer, restaurant, wholesaler, or processing company). Buyers are responsible for verifying products before completing a purchase.
4.3 Village Helpers
Village helpers may manage multiple farmer accounts to assist with listing crops, uploading photos, managing orders, and handling payments. Helpers are responsible for acting in the best interest of the farmers they assist.
4.4 Field Agents
Field agents are authorized representatives who onboard farmers, verify documents, assist with initial crop listings, and geo-tag farms. Agents must follow platform guidelines for verification procedures.
5. Platform Use – Free for Farmers
The KisanPath platform is completely free for farmers. No listing fees, no subscription charges, and no commission in the early stages.
We reserve the right to introduce service fees for buyers, premium features, or logistics services in the future, with advance notice to users.
6. Product Listings & Transactions
6.1 Listing Accuracy
Farmers must ensure that all product listings are accurate, truthful, and not misleading. Listings must include correct product name, category, quantity, expected price, harvest date, quality grade, organic status, and pickup location.
6.2 Pickup Model
The Platform currently operates on a pickup model. Buyers collect products directly from the farmer's farm, home, or warehouse. Delivery services may be introduced in future phases.
6.3 Direct Negotiation
Buyers and farmers may negotiate prices and terms directly through in-app chat. The final agreed terms are binding between the buyer and farmer.
6.4 Pre-Inspection
Buyers may request to visit the farm and inspect products before completing a purchase. Farmers are encouraged to accommodate reasonable inspection requests.
7. Payments
7.1 Payment Methods
The Platform supports payments via UPI, bank transfer, payment gateway (Razorpay), and cash on pickup. The choice of payment method is agreed upon between the buyer and farmer.
7.2 Escrow System
For eligible transactions, buyer payments may be held in escrow. Funds are released to the farmer only after pickup confirmation and buyer satisfaction. This protects both parties from fraud.
7.3 Payment Disputes
In case of payment disputes, users should contact our support team. We will make reasonable efforts to resolve disputes fairly through our admin dispute resolution process.
8. Trust & Verification
8.1 Progressive Verification
Sellers undergo progressive verification:
- Level 1: Mobile number verification
- Level 2: Government ID verification
- Level 3: Farm location verification
- Level 4: Organic certification verification
Verified badges are displayed on seller profiles to indicate their verification level.
8.2 QR Farm Verification
Each verified farm receives a unique QR identity code. Buyers can scan this code during farm visits to confirm authenticity.
8.3 Dual Rating System
Both farmers and buyers rate each other after transactions. Ratings cover quality, honesty, payment reliability, and respectfulness. Ratings must be honest and fair. Fraudulent or retaliatory ratings may be removed.
9. Prohibited Activities
Violation of these rules may result in account suspension or permanent ban.
Users must not:
- Post fake, misleading, or fraudulent product listings
- Manipulate prices artificially or engage in price fixing
- Create multiple accounts or impersonate other users
- Harass, threaten, or abuse other users
- Use the Platform for any unlawful purpose
- Attempt to circumvent the escrow or payment systems
- Scrape, harvest, or collect user data without authorization
- Upload content that infringes on intellectual property rights
- Interfere with the Platform's security or technical infrastructure
- Post content that is harmful, offensive, discriminatory, or inappropriate
10. AI Fraud Monitoring
KisanPath uses artificial intelligence to monitor the Platform for fraudulent activities including fake listings, suspicious accounts, unusual price manipulation, and repeated complaints. AI-flagged accounts may be subject to review, suspension, or termination.
11. Seasonal Crop Scheduling & Pre-Booking
Farmers may schedule upcoming harvests and buyers may pre-book crops before harvest. Pre-bookings represent a commitment between buyer and farmer. However, agricultural products are subject to natural variability, and neither KisanPath nor the farmer guarantees exact quantities or timelines for seasonal bookings.
12. Smart Pricing Assistance
The Platform provides pricing information based on mandi prices, regional market rates, and demand trends. AI-recommended prices are suggestions only. Farmers retain full control over their pricing decisions.
13. Intellectual Property
The KisanPath name, logo, design, app interface, and all associated content are the intellectual property of PARUL TRADE. Users may not reproduce, modify, or distribute any Platform content without written permission.
By uploading photos, videos, or content to the Platform, you grant KisanPath a non-exclusive, royalty-free license to display that content on the Platform for the purpose of product listings and promotion.
14. Limitation of Liability
- KisanPath acts as a marketplace facilitator and is not a party to any transaction between farmers and buyers.
- We are not responsible for the quality, safety, legality, or accuracy of products listed by farmers.
- We are not responsible for the conduct of buyers, including non-payment or failure to pick up orders.
- We are not liable for losses arising from natural disasters, crop failures, or other events beyond our control.
- Our liability is limited to the maximum extent permitted by applicable Indian law.
15. Dispute Resolution
In case of disputes between users, KisanPath's admin team will attempt to mediate and resolve the issue. If resolution is not possible through the Platform, disputes shall be governed by the laws of India, with exclusive jurisdiction in the courts of Meerut, Uttar Pradesh.
16. Account Suspension & Termination
We reserve the right to suspend or terminate any account that violates these Terms, engages in fraudulent activity, receives multiple complaints, or poses a risk to other users or the Platform. Users may also request voluntary account deletion by contacting support.
17. Modifications to Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Users will be notified of significant changes through the app. Continued use of the Platform after changes constitutes acceptance of the revised Terms.
18. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts at Meerut, Uttar Pradesh, India.
19. Contact Us
For questions about these Terms of Service, please contact us:
- Email: support@kisanpath.in
- Phone: +91 91190 31069
- Address: PARUL TRADE, Modipuram, Meerut, Uttar Pradesh, India – 250110